Student Services Assistant (Bilingual Spanish/English)  

Briya is committed to promoting diversity, equity and inclusion (DEI) within our organization and the communities we serve. We seek to bring diverse candidates to our school because we value a diversity of experiences and ideas in our workplace.

To begin your application, please send your resume and cover letter to info@briya.org

Position Summary

The Student Services Assistant is part of the student services team at Briya Public Charter School — a leading two-generation education program serving immigrant parents and their young children. Briya is a Tier One Public Charter School, consistently achieving the highest educational outcomes through its innovative, family-centric programming. 

At Briya, adults acquire English, digital literacy, and parenting skills, with some continuing to the school’s workforce development programs. At the same time, their young children attend Briya’s high-quality early childhood program. 

Briya has a strategic partnership with Mary’s Center, a Federally Qualified Health Center, further strengthening student families with comprehensive medical, dental, and social services. 

Briya is unique not only because of its integration of adult and early childhood education but also because of its commitment to looking at student families holistically and assisting them in overcoming any barriers they face. At three of its four campuses, Briya is co-located with Mary’s Center, which provides Briya students with wraparound services including mental health care, dental care, social services, and WIC, as well as assistance accessing SNAP, TANF, and other social supports. Student Services Coordinators are key in ensuring adult students and their families gain access to services at Mary’s Center, as well as to services offered by other community partners. 

Essential Duties and Responsibilities

This part-time, temporary Student Services Assistant position may include, but is not limited to, the following tasks and responsibilities:  

  • Assist adult students with applications and renewals for public benefits, including Medicaid, DC Alliance, SNAP (food stamps) and TANF. 
  • Assist adult students with scheduling appointments (internal and external). 
  • Review and respond to referrals made to Student Services team by other staff members. 
  • Assist Student Services team with updating community resources lists and other projects. 
  • Document all contacts, referrals and other necessary information on a timely basis.  
  • Perform other duties as assigned. 

Competencies:

A successful Student Services Assistant will excel in the following ways: 

  • Interpersonal Skills – Exhibits excellent interpersonal skills and is able to build and sustain positive, productive relationships. Solves conflicts in cooperative manner; assumes accountability for own actions; and keeps emotions under control in a fast-paced, team-intensive environment. 
  • Communication Skills – Has excellent written and verbal communication skills. 
  • Cultural Sensitivity – Has a strong commitment to diversity, with respect and sensitivity to cultural and educational differences. Understands cultural and linguistic barriers to education and has experience overcoming these for student success. 
  • Flexibility – Can adjust personal schedule to participate in weekend and/or evening school events as needed. Instructors commit to long hours of work when necessary to meet the needs of Briya’s students.  This position requires at least one evening per week. 

Briya Public Charter School also values and expects the following from its employees: 

  • Professionalism – Treats others with respect and consideration regardless of their status or position. Follows established policies and procedures to support the overall function of the organization. 
  • Safety and Security – Observes safety and security procedures, reports potentially unsafe conditions, and uses equipment and materials properly. 
  • Attendance/Punctuality – Is consistently at work and on time, adhering to a schedule pre-determined between the employee and the supervisor. 
  • Dependability – Follows instruction and responds to management direction. Takes responsibility for own actions. 
  • Financial Management – Contributes to the financial health of the school through dedication to student retention, support of new family recruitment, careful classroom budgeting, and cost-conscious expenditures to meet the needs of the school. 

Qualifications:

Education and/or Experience

  • High School Credential required. Bachelor’s degree preferred in social work, education, special education, or its equivalent. Related experience without a formal degree will be considered. 
  • Experience working in social services or education with immigrant communities preferred. 
  • Excellent communication skills in English and Spanish. Other languages (Amharic, Tigrinya, French, and/or Arabic) also highly valued, but Spanish is required. 
  • Excellent interpersonal, problem-solving, analytical, and organizational skills 

Reasoning Ability – Ability to apply common sense understanding to carry out highly-complex, multi-step instructions and make appropriate independent decisions as necessary. 

Physical Demands – Regularly required sitting; frequently required to reach with hands and arms, walk, stoop, kneel, crouch, talk or hear; must be able to lift objects up to twenty-five (25) pounds.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 

Work Environment – Mostly in a typical office setting with quiet to moderate noise level.   

To begin your application, please send your resume and cover letter to info@briya.org